Privacy Policy

Last Modified Date: 9 December 2024

1. Introduction

This Privacy Policy explains how Ginylil collects, uses, stores, discloses, and otherwise processes the personal data we collect when you use and interact with our website and services that display or link to this Privacy Policy, register for an account, and use our services. It also tells you about your rights and choices regarding your personal data and how you can contact us if you have any questions or concerns.

Please read this Privacy Policy carefully. If you do not agree with its terms, you should not use our website and services or otherwise provide us with your personal data. By using and/or accessing our website and services, you acknowledge that you have read and understood this Privacy Policy. Your use of our website and services is also governed by our Terms of Service.

This Privacy Policy is effective as of the date first set forth above. We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page or another page that links to this page and change the date at the top of this webpage. We encourage you to look for updates and changes to this Privacy Policy by checking this date when you access our website. We will notify you of any modifications to this Privacy Policy that might materially affect the way we use or disclose your personal data before the changes become effective, by means of a message on this website, unless another type of notice is required by applicable law. Your continued use of the website and our services after we have posted changes to this Privacy Policy or notified you, if applicable, is deemed to be your acceptance of those changes.

2. Key Definitions

"Affiliates": Entities in our group who are listed in this Privacy Policy.
"European Data Protection Law": The General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national legislation implementing the GDPR.
"Privacy Policy": This Privacy Policy.
"Ginylil", "we", "us", and/or "our": Refers to Ginylil and its Affiliates, unless specified otherwise.
"Services": Refers to our Software as a Service (SaaS) professional service made available via our website.
"You" and "your": Refers to the individual to whom personal data covered by this Privacy Policy relates.

3. Information We Collect

We process three broad categories of personal data:

3.1 Information Provided Directly by You

Account Registration: If you register with the services through our website, we will ask you to provide certain personal data, including your name, email address, and password. If you create an account or log into the services using third-party services, such as Google, Facebook, or LinkedIn, we will receive your name and email address and/or phone number as permitted by your profile settings on the third-party service.
Communication: We collect personal data that you voluntarily provide when you contact us with inquiries, engage with our chatbot, respond to surveys, contact our customer support, or otherwise communicate with us.
Transactions: We collect details of transactions you carry out using the services, including financial information such as your credit card number.
Payment Information: We collect billing and other payment information.
Identity Verification: In some cases, we may ask you to provide additional information to verify your identity, especially if you request a refund.
Public Profile and Testimonials: If you use our blog, request content, participate in webinars or events, or post testimonials, we may collect information such as your name, job title, and photo.

3.2 Information Received From Third Parties

Authorized Resellers or Distributors: If you purchase access to the services through one of these partners, we may receive business contact information.
Other Third Parties: We may receive information from email campaigns, marketing partners, publicly available sources, and data providers.

3.3 Information Collected Automatically

Device and Usage Data: We may track and collect information about your device and how you interact with our website.
Third-Party Widgets: Our services may contain widgets and social media features that collect your IP address and other data.
Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information automatically.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To provide the services and related support, process transactions, manage your user account, and respond to your requests.
To operate and administer our website, provide you with content you request, and respond to your inquiries.
To analyze your preferences, interests, and behavior to improve your experience with our services.
For internal business purposes, such as data analysis, research, and audits.
To prevent fraud or criminal activities and ensure the security of our IT systems.
To comply with legal obligations, respond to requests from public and government authorities, enforce our Terms of Service, and protect our rights and safety.
For marketing and advertising, including sending updates about our new products and services, events, and promotions.

5. How We Disclose Your Personal Data

We do not sell, rent, lease, or otherwise provide your personal data to others except to provide you with the products and services you request and as further described below:

Service Providers: We may engage third parties to perform tasks on our behalf, such as payment processing, fraud prevention, hosting services, email communication, customer support, analytics, and marketing.
Affiliates: We may disclose your data to our affiliates for administrative purposes, customer support, or sales and marketing activities.
Resellers or Distributors: When you request services, we may share your personal data with our authorized resellers, distributors, and affiliates to facilitate the sale and marketing of our services.
Social Networking Websites: We may use certain personal data to generate leads, drive traffic to our website, or promote our products or services on social media.
Business Transfers: In case of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to a successor or affiliate.
Legal Requirements: We may share your personal data to comply with legal obligations, protect our rights, and ensure public safety.

6. Data Retention

We retain your personal data for as long as necessary to provide the services, fulfill transactions, comply with legal obligations, and for other legitimate business purposes. After the applicable retention period, your personal data will be anonymized or deleted.

7. How We Protect Your Personal Data

We implement physical, technical, and administrative security measures to protect your personal data. However, the Internet cannot be guaranteed to be 100% secure. It is your responsibility to protect the security of your login information.

8. International Transfers of Personal Data

Ginylil is based in Spain, and we may transfer your personal data to other countries where our affiliates are established or to our service providers. We take steps to ensure that your personal data receives adequate security protection.

9. Additional Websites

If you use other websites provided by Ginylil, we may collect additional personal data to complete your orders, such as billing address, delivery address, email address, and payment details. We may share this information with providers of hosting, payment, and delivery services.

10. Privacy Rights and Choices

You have certain rights regarding your personal data, including:

Opt-out of Marketing Communications: You may opt-out of marketing-related emails by following the opt-out instructions in the communications you receive or by contacting us.
Online Tracking Opt-out: You can opt-out of third-party cookies as described in our Cookie Policy.
Personal Data Requests: Depending on your location and interactions with our services, you may request access to, correction of, or deletion of your personal data, among other rights.

11. Children

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us to delete that information.

12. Data Breach Notification

In the event of a data breach, we will notify the affected individuals and relevant authorities as required by law. We have procedures in place to detect, investigate, and respond to data breaches promptly.

13. Contact Information

If you have any questions or concerns regarding Ginylil’s Privacy Policy or use of personal data, or if you want to exercise your rights regarding your personal data, please contact us by email at support@ginylil.com